Book your Apple Repair
Whether you’re looking to speak to an Apple repair expert, drop your device off in-store, or arrange a collection with our collect and repair service, we’ve got you covered.
Book an Appointment
Book an appointment on support.apple.com
and select ‘Sync’ for in-store appointment with us.
Arrange a Collection
We collect, repair and return devices. Includes Mac, iPad, iPhone, Watch and Beats.
Speak to an Expert
Get in touch with one of our experts to discuss your support requirements.
How to prepare your iPhone for Service
Before booking your iPhone in for repair, we ask that you take the following steps. First, ensure that you have backed your iPhone up – this helps to protect you against data loss. Next, we ask that you disable Apple’s ‘Find My’ security service from your device, and this can stop us from being able to process your repair.
Finally, pleased ensure that any accessories, including your SIM card and case are removed from your device. We do not need the box, charger, or any other accessories with your device.
How to prepare your Mac for Service
Before booking your Mac in for repair, we ask that you take the following steps. First, ensure that you have backed your Mac up – this helps to protect you against data loss. Next, we ask that you disable Apple’s ‘Find My’ security service from your device, and this can stop us from being able to process your repair.
Finally, pleased ensure that any accessories, including your case (where applicable) are removed from your device. We do not need the box, charger, or any other accessories with your device.
How to prepare your iPad for Service
Before booking your iPad in for repair, we ask that you take the following steps. First, ensure that you have backed your iPad up – this helps to protect you against data loss. Next, we ask that you disable Apple’s ‘Find My’ security service from your device, and this can stop us from being able to process your repair.
Finally, pleased ensure that any accessories, including your SIM card (where applicable) and case are removed from your device. We do not need the box, charger, or any other accessories with your device.
How to prepare your Apple Watch for Service
Before booking your Apple Watch in for repair, we ask that you take the following steps. First, ensure that you have backed your Watch up – this helps to protect you against data loss. Next, we ask that you disable Apple’s ‘Find My’ security service from your device, and this can stop us from being able to process your repair.
Finally, pleased ensure that any accessories, including cases are removed from your device. We do not need the box, charger, or any other accessories with your device.
